The Suburban Car and Truck Repair Fleet Maintenance and Service Program focuses on satisfying the needs of our commercial customers. Preventative maintenance is our specialty and we have perfected over the last 38 years. We are committed to providing you with professional, high-quality fleet service and repair, completed quickly and conveniently, to keep your vehicles on the road, where they are most productive. We have a 20,000 square-foot facility and the latest factory scan tools for your vehicles, in order to prevent needless dealer visits and repairs. Suburban is a AAA top shop for the last 9 years which means we are in there top ten percent of there repair shops and we have an A+ rating with the BBB for over 25 years. We offer our commercial fleet customers the following:
Complete Preventative Maintenance Program
This plan is designed to set a regularly scheduled maintenance service to fit your needs. We will assist you in setting the proper service intervals for your fleet. This program includes oil and filter change, lubrication, and tire rotation, along with an 82-Point Preventative Maintenance Inspection. We then advise you of any necessary repairs that your vehicle requires currently and in the near future. The advantage of this program is to ensure that your vehicles are constantly maintained properly to keep them in top running condition.
Scheduled Maintenance Program
We utilize a software system featuring Auto Shop Writer to serve our customers, which enables us to track the maintenance status / and the service history on each of your company or personal vehicles. This program is also capable of calculating total money spent and cost per mile of each vehicle during any given period of time.
Motor Homes / Specialty Services
We offer a full line of services including pre-trip inspections, generator service and repair, air suspensions, transmission service and rebuilding. We are also a Bank Service Center and can install Power Packs and Stringer Kits. Our service include but not limited to Motor Homes, School Buses A, B, and C class chassis’s.
We have the latest factory diagnostic equipment including the GM Tech 2, Ford NGS and IDS, Bosch KTS570 and many generic scanners. This allows our factory-trained technicians to accurately diagnose engine drivability problems, such as check engine lights and Ohio Emission “E-Check” failures. All of our technicians are ASE Certified, including several Master Auto, Master Truck and L1 Advanced Engine Performance Certifications. We regularly attend training schools to keep up with the latest technology.
| * DOT inspection repairs
|| * In-house transmission repair
|* Differential repair and rebuilding
|| * Brakes and suspension repair and alignment
| * Wheelchair ramp repair and service
|| * Snow- and ice-removal equipment repair
| * Power lift-gate repair and service
|| * Electrical diagnostics and repair
| * Trailer electric and brake service
|| * Diesel and gas engine diagnostics and repair
| * OAEVT Certified for Police and Fire
|| * Specialized welding and fabricating
We are committed to offering our fleet customers the greatest value for their money. Our labor rate for fleet accounts is based upon the total number of vehicles serviced and may be negotiable. Our in-stock inventory of parts is customized to fit the individual needs of our customers, which saves both time and money on necessary repairs. Currently we service over 75 fleet accounts, so we proactively ensure that our in-stock inventory is well-diversified and maintained. We offer terms of net ten days to our commercial fleet customers upon credit approval.
Free Shuttle Service
We are open Mon, Tue, Thu, and Fri from 8:30 AM-6:00 PM, and Wed 8:30 AM-8:00 PM. We can service your vehicles when it is most convenient for you. We offer a free shuttle service to our customers, as well as convenient, free vehicle pick-up and delivery. With this service, you won’t be delayed while waiting for your vehicles to be serviced or repaired, because we know how important your vehicles are to the productivity and success of your operation. With that in mind, we will give your vehicles priority scheduling to ensure that your maintenance and repairs are completed as quickly as possible.
Our shop is a total of 20,000 square feet. This not only allows us the additional space to serve all of your automotive and truck needs, but also provides us with the ability to repair and rebuild, standard and automatic transmissions including Allison/World, Eaton, and Fuller transmissions.
Metro Care Discount Program
Any benefits you can offer to your employees these days are valuable, especially when they don’t cost you any money! Our Metro Care Discount does just that. With this program, your employees are entitled to a 5% discount on parts and a 10% discount on labor. We also periodically deliver our discount coupon fliers to your employees, which will help them keep their vehicles in top running condition without missing a day of work! (Our shuttle service applies here, as well.)